Please be sure to measure at least 3 times before submitting your order to assure correct measurements. We are not responsible for incorrect measurements once order is submitted.

When placing a custom order you have two options. Option 1: Pay in full. Option 2: Pay a minimum required deposit when order is placed, then pay the balance upon completion. The final invoice will be emailed to you and can be paid with any major credit card or paypal account. Once the final payment is made your custom unit will be shipped directly to you.

When selecting a color online you have to allow for color variances. If you need and EXACT color it's always best to purchase our color ring to select colors. We are not responsible for color changes or re-coloring of a unit when the color does not appear as you expected without selecting from our color ring.

When custom ordering you can add comments, and additional information at the bottom of the form in the Special Instructions area. A Customer Care Center Representative will notify you if we have questions or need clarification about your order. Please be sure to include valid contact information.

Once your order is processed, you will be notified by email with your EXPECTED COMPLETION DATE. If you do not hear from us within 5 days of submitting your custom order, please contact us directly and confirm your order was received.