PREMIUM QUALITY, AFFORDABLE PRICES!
At CLWW, our mission is to make you look and feel your best!
We SPECIALIZE in online custom ordering.
Simple, fast and effective while never compromising on quality!
Start designing your custom hairpiece with our easy-to-use interactive step-by-step design wizard.
Once your order is processed, you will be notified by email with your expected completion date. If you do not hear from us within 5 days after submitting your custom order, please contact us directly at info@californialacewigs.com to make sure we received your order and have begun the process. Once we send you the expected completion date you have 24 hours to reply with a cancellation or change. After the 24 hours of notification, NO CHANGES CAN BE MADE, and deposit becomes non-refundable.
When placing a custom order you have two options. Option 1: Pay in full. Option 2: Pay a minimum required deposit when order is placed, then pay the balance upon completion. The final invoice will be emailed to you and can be paid with any major credit card, bank transfer or paypal account. Once the final payment is made your custom unit will be shipped directly to you.
If you are not sure how to measure, DON'T WORRY.... On our custom order form we offer a step-by-step visual tutorial on how to measure. All you need is a fabric measuring tape and a friend to help. Be sure to measure at least (3) times before submitting your order to ensure correct measurements. We are not responsible for incorrect measurements once order is submitted.
The turnaround time from start to finish ranges anywhere from 2-8 weeks depending on the complexity of your order and if you selected the RUSH option for your custom order.
Custom orders with silk tops, heavy density or single knots will require 6-10 weeks for completion. RUSH service is NOT available for these orders.
Custom orders can take longer due to the volume of orders being processed and/or unexpected delays beyond our control.
All custom orders are final sale and are not eligible for refunds or exchanges. Each item is made specifically according to the selections and specifications provided at the time of purchase.
Please review all measurements, options, and details carefully before placing your order, as we are not responsible for errors in measurements or selections submitted.
Due to the personalized nature of custom items, changes or cancellations cannot be made once the order has been processed. However, in some cases, minor alterations may be available after delivery for an additional fee.
By placing a custom order, you acknowledge and agree to these terms.
